PRIVACY POLICY.
The purpose of this policy is to inform data subjects about the different processing activities carried out by this organisation through the website and affecting their personal data, in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER.
The organisation DISTRIBUCIONES PANARIAS SA, with registered address at CARRER SES TEIXIDORES 4 POL. INDUSTRIAL SON LLAÜT (07320 SANTA MARIA DEL CAMI) BALEARIC ISLANDS, with Tax ID No. A07083686, contact telephone number: 971621568, and email address: j.bolivar@dispasa.es.
2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.
USERS/VISITORS OF THE DATA CONTROLLER'S WEBSITE.
We will process the personal data provided through our web forms for the following purposes:
To deal with requests, complaints and incidents submitted through the contact channels available on the website.
To understand user behaviour on the website in order to detect possible cyberattacks against our website.
To comply with the legal obligations that are directly applicable to us and regulate our activity.
To protect and exercise our rights or respond to claims of any kind.
3. LEGAL BASIS FOR PROCESSING.
USERS/VISITORS OF THE DATA CONTROLLER'S WEBSITE.
Based on the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible for us to process your data for the aforementioned purposes.
To comply with the legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
Based on our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may exercise, where applicable, the rights recognised in section eight of this policy.
4. DATA RETENTION PERIODS OR CRITERIA.
The personal data provided will be kept for as long as necessary to fulfil the purposes for which they were initially collected.
Once the data are no longer necessary for the relevant processing, they will be duly blocked and kept, where appropriate, at the disposal of the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period for any actions that may arise from the relationship maintained with the client and/or for the legally established retention periods.
5. AUTOMATED DECISION-MAKING AND PROFILING.
The website does not make automated decisions or create profiles.
6. RECIPIENTS.
During the period in which your personal data are processed, the organisation may disclose your data to the following recipients:
Judges and Courts.
State Security Forces and Bodies.
Other competent authorities or public bodies, where the data controller is under a legal obligation to provide the personal data.
7. INTERNATIONAL DATA TRANSFERS.
The organisation does not carry out any International Data Transfers.
8. RIGHTS.
Data subjects may, at any time and completely free of charge, exercise their rights of access, rectification and erasure, as well as request the restriction of the processing of their personal data, object to such processing, request the portability of their data (where technically feasible), or withdraw the consent given, and, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms made available by the organisation, or send a written request to the postal address or email address indicated above. In any case, your request must be accompanied by a photocopy of your National Identity Document or equivalent document, for the purpose of verifying your identity.
If you believe that your rights regarding the protection of your personal data have been infringed, especially where you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you may unsubscribe by sending an email to m.arbos@dispasa.es, with the subject line "UNSUBSCRIBE".
9. ACCURACY OF THE DATA.
The data subject guarantees that the data provided are true, accurate, complete and up to date, and undertakes to inform us of any changes to the data provided through the channels made available for this purpose and indicated in section one of this policy. The data subject shall be liable for any direct or indirect damage or loss that may arise as a result of failure to comply with this obligation.
Where the user provides data relating to third parties, they declare that they have the consent of those data subjects and undertake to provide them with the information contained in this clause, releasing the organisation from any liability arising from failure to comply with this obligation.
10. SOCIAL MEDIA
Social media form part of the daily lives of many Internet users, and for this reason the Entity has created different profiles on some of them.
All users who visit our website have the opportunity to join our social media pages or groups.
However, you should bear in mind that, unless we request your data directly from you (for example, through marketing campaigns, competitions, promotions, or any other valid means), your data will belong to the relevant social network, so we recommend that you carefully read its terms of use and privacy policies, and ensure that you configure your preferences regarding the processing of your data.
11. AMENDMENTS / UPDATES
This privacy policy may be amended/updated in line with applicable legal requirements or in order to adapt it to the instructions issued by the Spanish Data Protection Agency or to changes made to our website.
For this reason, we advise users to review our privacy policy periodically.
If you have any questions regarding this policy, you may contact DISTRIBUCIONES PANARIAS SA at the following email address: j.bolivar@dispasa.es
Last reviewed: 23 March 2026